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We apologize for the inconvenience. All rights reserved. There are a few reasons why your headphones may not be working on Zoom. If you do, they could be using the mic instead of Zoom. I have an issue where my music does not play through Bluetooth headphones after a Zoom meeting.
 
 

– How To Connect Bluetooth Speaker To Zoom Meeting? – Systran Box

 

Thread starter apsteinbrecher Start date Jan 26, Status This thread has been Locked and is not open to further replies. The original thread starter may use the Report button to request it be reopened but anyone else with a similar issue should start a New Thread.

Watch our Welcome Guide to learn how to use this site. Joined Jan 26, Messages 3. Whenever I try to use Bluetooth headphones during a Zoom meeting, I can’t get any sound to play from any application on my computer including Zoom unless I leave the meeting or change to a non-Bluetooth audio device. I’ve searched all over for solutions and nothing seems to work. Here’s what I’ve tried: -In Zoom, selected the “Headphones” as the speaker -In Zoom, selected “Same as System” as the speaker -In Zoom, checked that the volume was not low or off -Restarted zoom after changing audio settings -In Windows, checked that the volume was not low or off -In Windows, in the Device Manager, checked that the Bluetooth drivers were up to date -In Windows, in the “Sound” menu “Playback” tab, checked that the headphones are enabled -In Windows, in the “Properties” menu “Advanced” tab, unchecked “Allow applications to take exclusive control of this device” -In Windows, in the “Volume Mixer”, checked that Zoom was not low volume or off -Restarted computer The headphones in question work very well outside of Zoom.

I’ve tried this with two different pairs of Bluetooth headphones made by different companies and both of them have the same problem. They connect to my desktop through a SoundBot Bluetooth dongle. Let me know if you need any other information. Couriant James. Joined Mar 26, Messages 43, Zoom seems to take out any other sounds while you join the Zoom meeting from what I have seen. I will need to look at the settings.

Still no solution to this problem. I’ve noticed this only occurs when Zoom is set to use both the speakers and the microphone in my Bluetooth headphones. If I change the mic to a different one like the one in my webcam , I get audio from my speakers. Of course, the microphone in my webcam is awful so I’m still looking for an answer here.

Did your headphones have software to use? Is there a reason you are not using your headphones for the zoom calls? Also to confirm, are you able to hear sound when you use the Test Speakers?

The headphones are connected and I can play music and make phone calls through them. My phone Samsung Note 20 ultra was updated recently and is running Android I just completely uninstalled Zoom, deleted all the data, and reinstalled it. I’m having the same issue exactly as described. Android Zoom app refuses to send audio to any bluetooth speaker that doesn’t have a microphone.

It would be much better if I could listen to presentations, large group meetings, etc. I hope Zoom people can understand the rationale for this request and fix the app so it can send audio output to an external bluetooth speaker.

Hi InspectorGadget SaraKarolina LynTh Domw9rld as your cases may be unique, I would suggest contacting our Zoom technical support and they can further look into your issue. Suggest after the creation of your ticket, to share the solution that’s provided. If you’re unable to open a ticket with our Zoom support team, I can also help with that process.

Hi RN I think this is a real issue and not unique to the people above. It behaves exactly as they describe for me too. As this screenshot, you can see Zoom does connect via Bluetooth, however, the audio still comes out from my Android phone, Pixel 3 XL, rather than my earphone.

Definitely not unique. Exact same issue for me and also for my partner. We’ve been trying and searching for months. There’s no way of having a different sound output device. I’m adding my voice to this as well. The only option is Wifi. I have contacted Zoom support who have advised me that no, there is no option to bluetooth when using the mobile app.

It just doesn’t exist. I have done so. It would be great if anyone else who is also affected by the lack of being able to Bluetooth to a speaker on their phone or tablet also left some feedback requesting that option. I imagine the more of us who ask for it the more likely it will be to be added in the next update.

Exact same issue as most here; I am able to switch audio source from phone speaker to the Bluetooth icon, but that just changes the audio from the louder speakerphone speaker over to the phone ear speaker like you would need to hold the phone to your ear like a normal phone call. While the icon shows the Bluetooth icon, toggle your phone’s Bluetooth off, wait a few seconds, then toggle back on. I did this during an active call and when my phone automatically repaired with my Bluetooth headphones the Zoom audio started playing through the headphones correctly.

By disconnecting and reconnecting BT, once it reconnects there is no app currently using the BT device so Zoom is able to utilize it correctly. So when you press the button it is showing BT but using phone ear speaker instead. So it’s only switching between phone loud speaker and phone ear speaker defect 1 and the phone ear speaker option is showing the Bluetooth option when it should be showing the phone ear speaker option defect 2. The fix would be that all devices would be iterated correctly so 3 would be available phone ear speaker, phone loud speaker, and BT device , and each would correlate to the correct icon when selected so 3 icons instead of 2.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. I have also tried using the “Same as system” and “Bluetooth Headphones” options for both the speaker and microphone functions and have not been able to get them to operate correctly.

The headphones do work fine with multiple other apps on my tablet, so believe it is a Zoom meetings issue that is precluding my usage of the headphones.

I would really like to be able to use my headphones on Zoom to have a clearer microphone sound and also remove the background noise of multiple participants in case I am in a meeting where I am not talking but others are so I do not disturb others in my shared office.

I have seen drivers available for download on the website, but I wasn’t sure if they would help my current problem. Any help regarding this matter would be awesome. Thank you. Go to Solution. I figured out what was wrong. The Hands-Free Telephony setting for the earbuds was interfering with the audio and microphone of the earbuds.

View solution in original post. Thank you very much for your response! On Amazon where I got them from, the listing says the Bluetooth is 5. These headphones have worked with Zoom meetings on Windows 10, but I have not been able to get them to work on Windows 11 with Zoom meetings on my new tablet.

The tablet came with Windows 11 factory installed if that helps you at all. Thank you! Do you see the little arrow mark on the microphone click it and you will see speaker and microphone click on the name of the headphones your using to connect them to the zoom meeting this should help. Thank you very much for your reply!

I looked at your attached picture to verify, and yes, I have tried that and received the same results unfortunately.

 

Zoom not connecting to bluetooth audio. Sound not working after Zoom meeting through Bluetooth

 

Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce.

Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. I have a pair of Bluetooth headphones that I used with previous version of Zoom meetings and on Windows 10 with no problems, but I have been having a hard time getting them to function as the speaker and microphone in Zoom.

The headphones are recognized by Zoom meetings and are available in the drop-down menus in the Audio settings. I have also tried using the “Same as system” and “Bluetooth Headphones” options for both the speaker and microphone functions and have not been able to get them to operate correctly.

The headphones do work fine with multiple other apps on my tablet, so believe it is a Zoom meetings issue that is precluding my usage of the headphones. I would really like to be able to use my headphones on Zoom to have a clearer microphone sound and also remove the background noise of multiple participants in case I am in a meeting where I am not talking but others are so I do not disturb others in my shared office.

I have seen drivers available for download on the website, but I wasn’t sure if they would help my current problem. Any help regarding this matter would be awesome. Thank you. Go to Solution. I figured out what was wrong. The Hands-Free Telephony setting for the earbuds was interfering with the audio and microphone of the earbuds.

View solution in original post. Thank you very much for your response! On Amazon where I got them from, the listing says the Bluetooth is 5. These headphones have worked with Zoom meetings on Windows 10, but I have not been able to get them to work on Windows 11 with Zoom meetings on my new tablet. The tablet came with Windows 11 factory installed if that helps you at all.

Thank you! Do you see the little arrow mark on the microphone click it and you will see speaker and microphone click on the name of the headphones your using to connect them to the zoom meeting this should help. Thank you very much for your reply! I looked at your attached picture to verify, and yes, I have tried that and received the same results unfortunately. I am not sure of what else to do except for purchase a new set of headphones since it doesn’t seem like others are having the same issue with other brands, but I’d rather not if I don’t have to since they are so pricey on a student budget.

Thank you for your help! Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.

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Search instead for. Did you mean:. Bluetooth Headphones not working as speaker or microphone in Windows Go to solution. I have tried the following things so far to try to get these to work: Updated Zoom meetings to the latest version for Windows 11 bit OS Updated all Bluetooth drivers in Windows 11 to their latest versions from the manufacturers’ websites Uninstalled Zoom meetings, restarted the tablet, reinstalled the latest version of Zoom meetings, restarted the tablet, and tried again.

Removed the Bluetooth headphones from my Bluetooth paired list and reconnecting them to the tablet I would really like to be able to use my headphones on Zoom to have a clearer microphone sound and also remove the background noise of multiple participants in case I am in a meeting where I am not talking but others are so I do not disturb others in my shared office.

Topics: Topics: Audio. All forum topics Previous Topic Next Topic. Hi jeng, Thank you very much for your response!

ManvithVanga Observer. Preview file. In response to ManvithVanga. Hi ManvithVanga, Thank you very much for your reply! Post Reply. Related Content.

 
 

Zoom not connecting to bluetooth audio. Having Headphone Issues On Zoom? Try These Simple Tips

 
 

I have an issue where my music does not play through Bluetooth headphones after a Zoom meeting. It was working perfectly fine before, but after my Zoom meeting which I listened to and participated in using my Bluetooth headphones, the sound didn’t work.

The song was playing, but there was no sound through my headphones. This is a recurring problem after Zoom aoom. Was this reply helpful? Yes No. Sorry this didn’t help. Conecting seems to be a common problem with Zoom.

Even if there is not a solution, there should be an answer as to what the problem is–but I haven’t seen it. Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. Any suggestions? How to add to my zoom account – to add my account: thread is locked.

You zoom not connecting to bluetooth audio follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report zoom not connecting to bluetooth audio. Details zoom not connecting to bluetooth audio :. Cancel Submit. Anthony Independent Advisor. Hi PierreJFThank you for bringing this concern to us, I sad to hear that there where issues encountered on the sound of the Bluetooth headphone that is connected to your computer.

We apologize for the inconvenience. Please let us work together to find the a solution for this concern. Please let us use first the troubleshooting steps provided on the answer on comnecting discussion on Microsoft community bellow. Windows 10 user who have experience this same issue reported that this steps fix this concern. Please let me know on how I can provide further assistance about this issue PierreJF.

Please continue to be safe and have a good day. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Anthony’s post on May 20, This site in other languages x.

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