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Why are my zoom breakout rooms not working – why are my zoom breakout rooms not working:

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Zoom Meetings: Troubleshooting Breakout Rooms | Duke University OIT – How Do I Enable Break Out Rooms In Zoom?

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If during your meeting breakout rooms are not working as expected, the following may be the cause:. If you want to pre-assign participants aree breakout rooms when scheduling your meeting, first find out which email address is associated with the participant’s Zoom account.

Read more about pre-assigning participants to breakout rooms. Invite Duke participants using their NetID duke. To ensure they’re logged in correctly, Duke participants should do the following:. Note: If the participant is unable to log in, they do not have a Duke Zoom account. All Duke faculty, staff and students are eligible for an account. To obtain an account, users should do the following:.

Non-Duke participants should make sure to join bbreakout meeting while logged in to the Zoom account that was invited. To avoid appearing as a guest and being unable to join a breakout room, participants should log in to the Zoom account that was invited. Zoom client versions 5. To update the client, with the Zoom desktop application open, do the following:. Search form What can we help you with?

Gomes, Jr. Zoom Meetings: Troubleshooting Breakout Rooms. If during your meeting breakout rooms are not working as expected, the following may be the cause: Inconsistent email addresses: The participant’s meeting invitation reflects a Zoom account email address different from the one that they are joining from e. Guest anonymous participation: The participant has not logged into a Zoom account before joining, and appears as a guest. Outdated client: The participant has an older version of the Zoom client and is trying to self-select a breakout room.

The Sign In window appears. Click Sign in with SSO. Enter duke for the zlom domain and click Continue. Follow the prompts to log in. Click Sign In. Follow the prompts to log in with Duke credentials.

If the user is eligible, the account is automatically created, and the Duke Zoom page appears and displays upcoming meetings. Once logged in, the user should re-attempt to join the meeting and visit a breakout room.

Non-Duke participants Non-Duke participants should make sure why are my zoom breakout rooms not working – why are my zoom breakout rooms not working: join the meeting while logged in to the Zoom account that was invited.

Guest participation To why are my zoom breakout rooms not working – why are my zoom breakout rooms not working: appearing as a guest and being unable to join a breakout room, participants should log in to the Zoom account that was invited. Outdated client Zoom client versions 5. Follow the prompts zolm update and install the latest version. Article Number: KB

 
 

 

Breakout rooms troubleshooting guide.

 
If during your meeting breakout rooms are not working as expected, the following may be the cause: Inconsistent email addresses: The participant’s meeting invitation reflects a Zoom account email address different from the one that they are joining from (e.g. @ was the invited email address, and the user joins from their personal Zoom account associated Estimated Reading Time: 2 mins. Feb 08,  · It seems pretty random how people get or not pre-assigned to their rooms. One good thing is that finally they are sorting the rooms alphabetically if you upload them in the csv. There was nothing worse than trying to find a breakout room when they were listed randomly. The search on the breakout rooms assignment during the call sucks too. Change it from Auto, to Direct3D9. It will ask you to restart zoom for it to take effect. Just leave the meeting and go back to it. Zoom runs 2 separate process for the zoom menu and the actual zoom meeting. Edit: If you want to do some trouble shooting, send me a PM. I have a couple zoom pro accounts I can assist with.

 
 

– Zoom Breakout Room FAQs – IT Teaching Resources

 
 
Submit feedback. Thank you! Q: How can a co-host join different breakout rooms? This issue is inconsistent, as in some meetings breakout rooms are an option, but in others not. All rights reserved. You can read more about it here:.

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