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Why is zoom not working on my hp laptop

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I called the company I bought the laptop from and their customer service cleaned up my computer remotely, but that did not help much. Then my husband ran a Malaware anti-virus and that helped for like a week, then my computer went back to lagging on Zoom. It gets so slow that people can’t understand what I’m saying and I can’t understand them, so I have to switch to the Ipad, which doesn’t have as many capabilities on Zoom as my laptop.

I have checked my internet speeds at home and they are for download and What can I do to fix this laptop? I am starting to regret having bought this. Apologize for the inconvenience. Please share the model number of your Notebook which will help me share the right troubleshooting steps.

Hope this helps! Keep me posted. Have a great day! I don’t know what else to do to accelerate my Zoom. I just upgraded my Internet to and it is still lagging.

Didn’t find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

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First lets try to perform some triage to replicate the issue. Check Privacy Settings. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User’s post on April 9, Thanks in advance. Viney Dhiman. In reply to Viney Dhiman’s post on May 16, I am still having trouble with my microphone for Zoom.

It works for all other apps and Zoom is allowed. Not sure what to do. In reply to SKDecatur’s post on July 26, The zoom app still doesn’t appear? In reply to hemangshukla’s post on May 10, Frank Mulligan from NJ. The microphone stopped working on my daughter’s reasonably new HP laptop in Zoom only. I checked the privacy settings and it’s enabled. The microphone seems to work everywhere else except Zoom. I went into the Zoom settings, chose the proper microphone, tested it, and it did not work.

The speaker works fine. My next move is to uninstall and reinstall Zoom.


– Zoom Software Issues With Hp Camera And Sound? – Digi Effects


Document ID: c Version: 1. Release date : Nov Last updated : Nov Operating systems affected : Not applicable. Software affected : Not applicable. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions.

HP Customer Support. Select your model. How does HP install software and gather data? Notice: : The information in this document, including products and software versions, is current as of the release date. The document is subject to change without notice. The information in this document applies to the following:. Microsoft Windows 10 19H2 Version To resolve this issue, refer to the following link to download and install the following Zoom update: New updates for Windows in English.

Zoom client version 5. You can also get the update from the Zoom UI if your computer has not joined a domain. Click on the login name, and then click Check for Updates. HP Inc. The information provided is provided “as is” without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.

The information in this document is subject to change without notice. Other product and company names mentioned herein may be trademarks of their respective owners.

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Microphone not working with my HP LAPTOP – Zoom Community

The Zoom app stops responding (freeze/crash) when virtual background is changed, or when twenty (20+) or more users are in the meeting. If your Zoom video is not responding or your camera crashes during a meeting, there are some quick fixes that can help.


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